Why we still need specialised retailers these days

It's actually quite practical: just throw a few towels, socks, bed linen etc. into the trolley during the already stressful weekly shop and you feel completely taken care of. But is that really the case?

You can't just pick up Formesse products at the supermarket. We believe that specialised retailers are the right sales channel for a high-quality product that requires advice. We would like to briefly explain why this is the case.

Well-informed shopping

A decision in favour of a specialist shop is automatically a decision in favour of more sustainable consumption. Purchases are generally well thought out, needs-orientated and quality-conscious - and therefore more durable.
The staff at a good specialist shop are trained to give you personalised and comprehensive advice.
The products can be touched, tried on and compared with other products. Some specialist shops even offer to take a selection home with you so that you can choose at your leisure.
Specialist retailers have a direct and often long-standing personal relationship with their suppliers and can therefore see the products and production conditions for themselves.
The specialised retailer does not buy his range by the pallet overseas. They source items tailored to the needs of their customers - these are often specially manufactured customised solutions.
After-sales service in a specialist shop is very different from that in a discount store, for example. Whether you have a question, want to reorder something or make a complaint - a personal contact person can be worth their weight in gold.

Conclusion

Of course, a specialist retailer cannot compete with a discounter in terms of price. They have to take things like advice, training, central location and smaller purchase quantities into account in their calculations. In the end, you have to decide for yourself what all this is worth to you. However, a few selected products from a specialist shop are often a better investment in the end than a cupboard full of mediocre off-the-peg items.

This text was translated with deepl.com

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With qualified advice from an authorized retailer

* Currently it is not possible to retrieve the stock of individual retailers. We ask for your understanding.

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  • Pick it up yourself or send it as a package to your home.
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